Professional Carpet Cleaning Services

Drying times vary depending on the cleaning method used, humidity, air circulation, and carpet thickness. With our hot water extraction method, carpets typically dry within 4-8 hours. Our dry cleaning methods can reduce this to 1-2 hours. We also use high-powered extraction equipment to remove as much moisture as possible, speeding up drying times.

Yes, we prioritize the safety of your family and pets. We use eco-friendly, non-toxic cleaning solutions that are effective at removing dirt and stains without harsh chemicals. Our products are biodegradable and leave no harmful residues. We can also use completely hypoallergenic options upon request for households with allergies or sensitivities.

For residential carpets, we recommend professional cleaning every 12-18 months for general maintenance. However, homes with children, pets, or high traffic may benefit from cleaning every 6-9 months. Commercial spaces typically require more frequent cleaning, often quarterly or monthly depending on foot traffic. Regular professional cleaning extends carpet life and maintains a healthier indoor environment.

While we have a high success rate with most stains, some may be permanent depending on the type of stain, how long it has set, and previous cleaning attempts. Common stains like food, beverages, and dirt typically respond well to our professional treatments. However, some substances like bleach, certain dyes, or very old stains may have permanently altered the carpet fibers. During our pre-inspection, we'll identify potential problem areas and set realistic expectations.

Our Premium and Deluxe packages include furniture moving as part of the service. We'll move and replace most furniture items like sofas, chairs, and tables. Very heavy items (pianos, entertainment centers, filled bookcases) or fragile items should be moved in advance if you want those areas cleaned. If you've selected our Basic package, we recommend moving smaller items before our arrival for the most thorough cleaning.